Follow this page if a colleague has invited you to your company's existing ChainTraced account. If your company has no account yet, see Create a ChainTraced Company account instead.
Find the invitation email
The invitation is sent from hello@chaintraced.com with the subject [Inviter's name] has invited you to join ChainTraced! It names your company account and the colleague who invited you, and holds the registration button.
Cannot find it? Check your junk or spam folder, ask your IT department to make sure chaintraced.com is not blocked, and otherwise write to support@chaintraced.com. Invitations are valid for 60 days; after that your colleague sends a new one from User Management.
Register
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Click the registration button in the email. Register an account opens with your email address filled in.
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Enter your Firstname and Lastname, read and tick the Terms and Conditions, and click Sign up.
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Verify Your Email: a confirmation email is sent. Open the link in it.
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On Set your password, choose a password, retype it and click Set password.
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Log in at app.chaintraced.com with your email address and the new password. If your company requires multi-factor authentication, you set it up at this first login; see Setting up Multi-Factor Authentication.
If the registration page shows a message instead
|
Message |
What to do |
|---|---|
|
This invite has expired |
Ask your colleague for a new invitation; the old one cannot be reused. |
|
This invite has already been used |
The account exists. Go to the login page and use Forgot your password? if you do not remember the password. |
|
You already have an account |
Your email address is already registered. Log in; the invitation is linked to your existing account. |
|
You need an invite |
You opened the registration page without an invitation link. Use the button in the email, or ask a colleague to invite you. |
What you can see and do in ChainTraced is set by the role your colleague gave you when inviting; roles are described in Account setup and company settings.