Product Transactions

A Product Transaction carries documentation and approvals for a product as such, not for one manufacturing lot: Initial Samples and Product Carbon Footprints. It links to a product in your registry and, instead of a lot, to a reference number or to another product transaction.

Where: Product Transactions > Supplier for what your suppliers send you, Product Transactions > Customer for what you send your customers.

Types

Transaction Template

Used for

Initial Sample

Approval of a product before series deliveries: drawings, measurement reports, test results and other documentation.

Environmental Declaration

Product Carbon Footprint data. See General Product Carbon Footprint manual.

Steel Route Qualification, Quarterly volume report

Customer-specific templates, not described here.

You want to

Go to

Ask a supplier for an Initial Sample or a Product Carbon Footprint

This page, below.

Review and approve what a supplier sent

View and Approve Supplier Transactions

Send an approval to a customer

Create a Customer Transaction or Respond to a Customer Request, with the differences listed below.

Request a product transaction from a supplier

Where: Product Transactions > Supplier

  1. Click Create new Product Transaction.

  2. Pick the Product Transaction type: Initial Sample or Environmental Declaration. The Header and Subheader come from the template and can be edited.

  3. Select the Supplier and your Product. Both are required.

  4. Fill in what you know: order numbers, Quantity & Unit, Delivery date, Expiry date (not for Environmental Declarations), extra email recipients, custom fields and Notes.

  5. Click Request From Supplier. The arrow next to it offers Request From Supplier & Duplicate and Request & Open.

The request now has status Requested . A supplier connected in ChainTraced sees it under their Product Transactions > Customer; any supplier receives it by email if notifications are on.

Notifications and reminders for product transactions are set under Company Settings, Product Transaction Supplier Notifications & Reminders, separately from lot transactions. See Account setup and company settings.

Sending one to a customer: what differs from a lot transaction

The flow is the one in Create a Customer Transaction or Respond to a Customer Request, with these differences:

Lot transaction

Product transaction

Link or create a Manufacturing lot.

Fill in the Reference number section instead. Click Add Reference number to enter your own reference and attach files, or Link a product transaction you already have, for example an approval you received from your supplier and want to pass on. The customer does not see who your supplier is. A reference number is required before you can submit.

Test results are entered on the lot.

Results and documents are attached to the transaction itself.

No expiry.

An Expiry date can be set, and the transaction shows when it has passed.